*with a 3-month agreement

Expectations & Service Level Agreement

This is a done-with-you service. We will always do our best to fulfill your needs and meet your expectations, but this is a team effort. When agreeing to work with us, you agree to the following:

The Services

SGM will build your social media management plan and/or set up Instagram follower growth using our proprietary platforms.This will be done by:


  • Strategizing & Implementing your Social Media Campaign on Instagram and Facebook
  • Set up and Management Follower Growth for an average growth of 500 follower per month
  • Set up and Management of your lead magnet, opt in page, and email campaigns. (GROW method only)


As part of the monthly ongoing management services, the company will manage & optimize your Social Media Profiles and/or Email Marketing (GROW method only) for. This will be done by:


  • Management & Optimization of Instagram profile and Facebook page.
  • Management & Optimization of follower growth system.
  • Creation and management of monthly email campaigns


Client Requirements

  • Completion of all on-boarding forms, provision of content, etc. must be done on your end for our team to begin your set up.
  • Must attend the set up call.
  • If you opted out of using stock images, it's your responsibility to have new content uploaded in a timely manner.
  • Social Media: Every two weeks, you'll be emailed a preview of posts for the following two weeks. Content will not be posted unless it's approved on this preview.
  • It is your responsibility to approve the posts in a timely manner, otherwise SGM will not be held responsible for missed posts
  • We. will begin your set up after your pay your set up fee and provide all needed materials. Monthly billing cycle will begin 2 weeks later. SGM is not responsible for late start to posting if client fails to provide need material in a the time dictated.

Logistics

  • Questions or comments in Slack and emails will be answered within 24 business hours. Our goal is to answer them sooner, but please allow up to 24 business hours.
  • Please contact our team within our business hours (Monday-Friday, 9AM-5PM EST). Please do not direct message our team on Social Media or Slack. If something is urgent, please tag us in a message on your Dedicated Slack channel.
  • There is a $200 set up fee for our Social Media Management Service. This compensates for the time to perform your Account Optimization. It includes a full bio makeover, Facebook page branding, Instagram highlight covers, & setting up your campaign. A 3-month minimum is recommended for maximum results and savings.
  • There is a $750 set up fee for the GROW method. This compensates for the time to analyze your offer, create a lead magnet, create and design a landing page, and the copywriting for the lead magnet email campaign.
  • This service is a monthly subscription. You will be automatically charged to the card on file every month on the same day.
  • All subscriptions are billed at the beginning of each subscription period. You may cancel at any time, but it must be done at least 72 hours prior to your next billing date. If you cancel, you'll enjoy subscription benefits until the end of your then-current subscription commitment; then your subscription benefits will expire. However, you will not be eligible for a prorated refund of any portion of the subscription fees paid for the then-current subscription commitment.

Are you ready to get started?

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